1. Introduction
Welcome to NightSeat. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information — Name, email address, and profile picture when you sign in via Auth0.
- Booking Data — Venue selections, reservation dates, guest counts, and table preferences.
- Reviews & Ratings — Content you submit when reviewing venues.
- Usage Data — Pages visited, search queries, and interaction patterns collected automatically.
- Device Information — Browser type, operating system, and IP address.
3. How We Use Your Information
- Process and manage your venue reservations
- Provide personalized venue recommendations
- Send booking confirmations and updates
- Improve our platform and user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your data with:
- Venue Partners — Booking details shared with venues to fulfill your reservation.
- Service Providers — Third-party services (Auth0, Cloudinary, MongoDB) that help us operate the platform.
- Legal Requirements — When required by law or to protect our rights.
5. Data Security
We implement industry-standard security measures including encrypted connections (HTTPS), secure authentication via Auth0, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.
6. Cookies & Tracking
We use essential cookies for authentication and session management. We may also use analytics cookies to understand how our platform is used. You can control cookie preferences through your browser settings.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Withdraw consent for data processing
- Lodge a complaint with a data protection authority
8. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Booking records may be retained for up to 2 years for business and legal purposes. You may request deletion at any time by contacting us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at our contact page or email us at privacy@nightseat.com.